Frequently Asked Questions

1. Where are you located?

Player's Choice
2533 Lewisville Clemmons Road
Clemmons, NC 27012
Webmaster@playerschoicegames.com

2.  What is your refund and cancellation policy?

All sales are final. Customers can return defective merchandise for a replacement. Refunds will only be given in extreme cases. All returns must be filed within 30 days of the order date. Email Webmaster@playerschoicevideogames.com .

3.  How long will it take my order to process before it is shipped?

Most of the time your order will take a few hours to process. However, this will depend on the size and complexity of your order. Please allow up to 24 or 48 hours for processing unless otherwise stated.

4.  Who do you use To Ship Your Orders?

Postal Services - www.usps.com

5.  When Do You Ship my order?

We Ship orders every Friday  

6. Well I Get Confirmation # with my Order?

A tracking number will be given when the order has shipped.  Use this number to track your package.

7.  CAN I PAY WITH A CHECK OR MONEY ORDER?

YES, Complete the order form on the website, and at the check out page where you select your payment form.  Select Check or money order.  Then send the order and payment to

Player's Choice
2533 Lewisville Clemmons Road
Clemmons, NC 27012